FAQs

1. Q: Are you a manufacturer or a trading company?
A: We are Group company, with our own manufacturing plants in Shandong, ensuring direct control over production and costs.

2. Q: What is the lead time?
A: Typically, it is less than 15 working days. The exact time depends on the order quantity and design complexity.

3. Q: What are the payment terms?
A: Generally, we require a 50% deposit before production, with the balance payable before shipment. Terms are negotiable for specific projects.

4. Q: How does your factory ensure quality control?
A: We provide CE, ISO 9001, CPR, BCI Certification, Product Quality Certificates, Fire Inspection Reports, CNAS, and more.

5. Q: What are the shipping options?
A: We support EXW, FOB, and CIF Incoterms. For certain countries and regions, we also offer DDP services.